Support Tickets

Manage customer support requests

Total Tickets

156

Open

In Progress

Resolved Today

#1001

Unable to process payments

Getting error when customers try to checkout with credit card

Ahmed Ben Ali2026-03-03 10:303 messages

TechnicalurgentOpen

Unassigned

Last reply: 30 minutes ago

#1002

Subscription upgrade not reflecting

Upgraded to Pro plan but still seeing Basic features

Sara El Amrani2026-03-02 16:455 messages

BillinghighIn Progress

John Smith

Last reply: 2 hours ago

#1003

Request for custom domain setup

Need help connecting my domain to the store

Mohamed Khalil2026-03-01 11:008 messages

TechnicalmediumWaiting

Sarah Johnson

Last reply: 1 day ago

#1004

Feature request: Multi-currency support

Would love to have USD and EUR alongside TND

Leila Mansouri2026-02-28 09:202 messages

FeaturelowOpen

Unassigned

Last reply: 3 days ago

#1005

Account access issue

Cannot login to dashboard, password reset not working

Karim Hadj2026-02-25 14:306 messages

AccounthighResolved

John Smith

Last reply: 4 days ago

#1006

Invoice download not working

Error 500 when trying to download invoices

Nadia Bouzid2026-02-20 17:154 messages

BillingmediumClosed

Sarah Johnson

Last reply: 1 week ago

Showing 6 of 6 tickets